[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING]. Statuspage incident message [Our engineers have identified the issue causing customers to experience errors initiating and modifying voice and video calls, and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.] has changed as [A fix has been deployed and the Programmable Voice service is now operating normally. Upon investigation we also confirmed that the Programmable Video service was not affected by the incident. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.]. " on alert: "Subset of Outbound Voice and Video Call Errors"
Posted Sep 09, 2021 - 09:04 PDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING]. Statuspage incident message [Our engineers have identified the issue causing customers to experience errors initiating and modifying voice and video calls, and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.] has changed as [A fix has been deployed and the Programmable Voice service is now operating normally. Upon investigation we also confirmed that the Programmable Video service was not affected by the incident. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.]. " on alert: "Subset of Outbound Voice and Video Call Errors"
Posted Sep 09, 2021 - 09:04 PDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident name [Subset of Outbound Voice and Video Call Errors] is updated as [Subset of Outbound Voice Call Errors]. " on alert: "Subset of Outbound Voice and Video Call Errors"
Posted Sep 09, 2021 - 09:01 PDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident name [Subset of Outbound Voice and Video Call Errors] is updated as [Subset of Outbound Voice Call Errors]. " on alert: "Subset of Outbound Voice and Video Call Errors"
Posted Sep 09, 2021 - 08:59 PDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Subset of Outbound Voice and Video Call Errors"
Posted Sep 09, 2021 - 08:58 PDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "Subset of Outbound Voice and Video Call Errors"
Posted Sep 09, 2021 - 08:58 PDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED]. Statuspage incident message [We are currently experiencing an issue with the Programmable Voice and Video services. Some customers will experience errors initiating and modifying voice and video calls. Our engineers are actively investigating the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.] has changed as [Our engineers have identified the issue causing customers to experience errors initiating and modifying voice and video calls, and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.]. " on alert: "Subset of Outbound Voice and Video Call Errors"
Posted Sep 09, 2021 - 08:50 PDT
Update
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED]. Statuspage incident message [We are currently experiencing an issue with the Programmable Voice and Video services. Some customers will experience errors initiating and modifying voice and video calls. Our engineers are actively investigating the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.] has changed as [Our engineers have identified the issue causing customers to experience errors initiating and modifying voice and video calls, and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.]. " on alert: "Subset of Outbound Voice and Video Call Errors"
Posted Sep 09, 2021 - 08:50 PDT
Investigating
We are currently experiencing an issue with the Programmable Voice and Video services. Some customers will experience errors initiating and modifying voice and video calls. Our engineers are actively investigating the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.